Terms of Service

These Terms of Service govern your access to and use of the website gridnexusnet.com and any quote/request workflow available on it.

1) Who we are

Seller/Provider: gridnexusnet.com, LLC (EDRPOU: 64652486), Managing Director: Sara Roth.

  • Address: 15/7 Borys Hrinchenko St, Kyiv, 02000, Ukraine
  • Email: contact@gridnexusnet.com
  • Phone: +380 735 833 9347

For electronic commerce requirements, see Закон України "Про електронну комерцію". For consumer information and contract/withdrawal rules, see Закон України "Про захист прав споживачів".

2) Scope of services and quotes

Quotes and assessments shown on the website are estimates based on the information you provide. A quote does not create a binding contract unless the parties confirm the terms in a final order/contract. We may refine pricing after clarification of scope, measurements, materials, location, and scheduling.

You agree to provide accurate information. If information is incomplete or incorrect, we may adjust the scope, timing, or price.

3) Ordering and contract terms

Before you place an order/enter into a contract for services, the website provides reliable information about service/contract terms and clearly discloses the seller/provider identity and contact data. This is provided in accordance with Закон України "Про захист прав споживачів".

If you request remote ordering (distance contract), consumer withdrawal/refusal rights may apply, including the 14-day withdrawal period, with exceptions provided by Ukrainian law. For distance-contract specifics and withdrawal rights, see Закон України "Про захист прав споживачів".

4) Liability limitations

To the maximum extent permitted by law, gridnexusnet.com (including its owners, managers, and employees) is not liable for losses arising from your misuse of the website, inaccuracies in information you submit, or force majeure events.

Nothing in these Terms limits liability where such limitation is prohibited by applicable Ukrainian law or infringes mandatory consumer rights.

5) Website use rules

  • You may not interfere with, disable, or attempt to gain unauthorized access to the website or its systems.
  • You may not submit unlawful, misleading, or infringing content or information.
  • You agree to use the website in good faith and in compliance with Ukrainian law.

6) Personal data

If the website processes personal data (including identifiable data submitted via forms), such processing must comply with Ukrainian personal data rules, including lawful basis and required disclosures. See Закон України "Про захист персональних даних".

By submitting requests through the website, you confirm that you will provide personal data only for lawful purposes and in accordance with applicable law.

7) Changes to these Terms

We may update these Terms from time to time to reflect legal, operational, or website changes. The effective version is the version published on this page.